Privacy Policy

Last updated: October 19, 2026

Information we collect

This policy covers visitors and residential and commercial enquiries to Electrical Panels Only LLC. We collect the details you provide through our estimate and contact forms, including your name, phone number, email address, service address, organization where applicable, project type, timing and message. We also collect website-use and technical information, including information used to protect forms from abuse.

Address suggestions

Our address-suggestion service uses Google Places through our website platform and Photon, hosted by Komoot. Address text may be sent to these providers while you type, before you submit the form. Google’s handling of this information is described in the Google Privacy Policy.

How we use it

We use your contact details to reach you about the estimate you requested, to schedule the on-site visit, and to follow up about the work. We use analytics to understand which pages are useful so we can improve them. We do not sell your information.

Financing applications

Financing is provided by participating lenders, not by Electrical Panels Only LLC or Hearth. Hearth is a technology company licensed as a broker where required by state law, NMLS #1628533. When you use Hearth’s services, information you enter is handled under Hearth’s and the relevant lender’s privacy notices and terms.

Booking your visit

Loading the calendar connects to Calendly and shares the name, email, phone number, property address and job reference from your request to prefill your booking. Calendly handles this information under its own privacy policy. You can wait for our call instead.

Sharing

We use service providers for website hosting and data storage, email delivery, scheduling, address suggestions, measurement and website support. Resend delivers website emails. Our website and marketing agency receives copies of website-generated customer and internal emails. These copies can contain the contact and project details included in the message. We may also disclose information where required by law.

Text messages and calls

When you submit a form you check a box consenting that we may call, text and email you about your request at the number and address you gave us, including by automated means. Consent is not a condition of purchase and you can still book by phone without it. We text only about your estimate and your job, not marketing blasts. Message frequency varies; message and data rates may apply. Reply STOP to any text to opt out or HELP for help. Opting out will not affect work already scheduled. We store the exact consent wording and the time you submitted it with your request.

Automated emails include an unsubscribe link that records a marketing-email opt-out. It does not stop service confirmations for requests you submit or direct replies about your job. To discuss those messages, contact us at info@electricalpanelsonly.com or (720) 665-6943. Delivery failures, spam complaints or a manual block may prevent automated delivery.

Your Colorado privacy rights

Under the Colorado Privacy Act, Colorado residents may ask us to confirm whether we process their personal data and to access it, correct inaccuracies, delete it, or receive a portable copy. You may also opt out of the processing of your personal data for targeted advertising, sale, or profiling with legal or similarly significant effects. We do not sell personal data, and we do not use it for profiling of that kind.

To exercise a right, email info@electricalpanelsonly.com with the subject line "Colorado privacy request" or call (720) 665-6943. We respond within 45 days and may extend once by another 45 days when a request is complex; we will tell you if that happens. We may need to verify your identity against the details already on your estimate or job record. An authorized agent may submit a request on your behalf with written permission. If we deny a request you may appeal by replying to our decision, and if the appeal is denied you may contact the Colorado Attorney General.

How we protect information

Form submissions travel over an encrypted connection and are stored in an access-controlled database. EPO staff and authorized service providers may process contact and project information to operate the website and respond to enquiries. No system is perfect, so please do not send payment card numbers or government ID numbers through the website forms.

Cookies, analytics and your choices

With analytics permission, we measure when forms are viewed, which sections are used, general validation or submission errors, and whether an eligible request was successfully saved. These diagnostic events use form identifiers and fixed categories; they do not include the names, contact details, addresses, messages or other answers entered in the form. We estimate abandonment by comparing form starts with successful requests; we do not record an exact moment when someone stops.

Essential technologies support the website and its forms. We use Google Analytics 4 and Google Ads conversion tracking to measure website activity and advertising results. Measurement can include pages viewed, traffic source, approximate location, device and browser information, and conversion events. Google Tag Manager loads measurement tags and may process technical request logs and aggregate diagnostics. Google Ads enhanced conversions are not currently enabled.

Google tags load with analytics and advertising storage denied until you make a choice. Before you choose, or if you decline, Google may receive limited cookieless measurement signals. You can change your choices using Cookie settings in the footer.

You can also block cookies in your browser or install Google's opt-out browser add-on. Google Analytics retains user-level and event-level data according to the property’s retention settings. Those settings do not apply to all aggregated reports, and new activity may extend retention of a user identifier. Google's handling of the data it receives is described in the Google Privacy Policy.

We do not sell personal data and we do not use it for profiling with legal effects. If we later run advertising that counts as targeted advertising under the Colorado Privacy Act, the marketing toggle in "Cookie settings" is the opt-out, and we also honor the Global Privacy Control signal where your browser sends one.

Optional session recordings and heatmaps

When enabled, Microsoft Clarity helps us understand clicks, scrolling, navigation and how pages render through heatmaps and session recordings. We use these website-use insights to find confusing parts of the site and improve the enquiry experience. Clarity also receives technical information such as browser, device, page URL and approximate location. We do not send form answers or customer identifiers to Clarity as custom events or user profiles.

Clarity loads only after you select Accept all or allow Session recordings and heatmaps in Cookie settings. An older Google Analytics choice does not permit Clarity. We mask form contents and address suggestions, and exclude staff and booking-confirmation pages. Masking is a safeguard, not a guarantee that every item of information can be removed from an already collected recording.

Microsoft receives and uses Clarity data as a data controller under its own Microsoft Privacy Statement, not solely as a processor acting on our instructions. Clarity uses first-party cookies, including _clck (visitor preferences and identifier) and _clsk (connecting page views into a session), and other tracking technologies. Microsoft documents third-party cookies for some Clarity features; our integration requests analytics storage only and denies Clarity advertising storage. We have not connected Microsoft Advertising through this integration.

You can decline recordings without losing access to the site or forms. Turning that choice off stops recording and refreshes the page if Clarity has loaded; copy any unsent form details first. We remove Clarity’s first-party cookies when you withdraw. A final request containing previously buffered activity may finish during shutdown; withdrawal does not erase data already received by Microsoft or remove cookies on Microsoft’s domains. Browser privacy settings can manage those cookies. We also keep Clarity off when your browser sends Global Privacy Control or Do Not Track.

Cookie choices are stored in this browser for up to 365 days. We ask again when the choice expires or a new recording purpose needs permission. You can change your choices sooner using Cookie settings in the footer.

Retention and your choices

We keep estimate and job records for as long as we need them for warranty, permit and accounting purposes. You can ask us to correct or delete your personal information at any time by emailing info@electricalpanelsonly.com or calling (720) 665-6943.

Children

This site is intended for people researching residential or commercial electrical services and is not directed at children under 13.

Changes

If this policy changes we will post the updated version on this page. Questions go to info@electricalpanelsonly.com.